Futrell, C. M. (2006). Fundamentals of selling: Customers for life through service (9th ed.). McGraw-Hill.
Cita Chicago Style (17a ed.)Futrell, Charles M. Fundamentals of Selling: Customers for Life Through Service. 9th ed. Boston, MA: McGraw-Hill, 2006.
Cita MLA (9a ed.)Futrell, Charles M. Fundamentals of Selling: Customers for Life Through Service. 9th ed. McGraw-Hill, 2006.
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