Cita APA (7a ed.)

Seppanen, M. S., Kuman, S., & Chandra, C. (2005). Process Analysis and Improvement: Tools and Techniques. McGraw-Hill.

Cita Chicago Style (17a ed.)

Seppanen, Marvin S., Sameer Kuman, y Charu Chandra. Process Analysis and Improvement: Tools and Techniques. Boston, MA: McGraw-Hill, 2005.

Cita MLA (9a ed.)

Seppanen, Marvin S., et al. Process Analysis and Improvement: Tools and Techniques. McGraw-Hill, 2005.