Seppanen, M. S., Kuman, S., & Chandra, C. (2005). Process Analysis and Improvement: Tools and Techniques. McGraw-Hill.
Citación estilo ChicagoSeppanen, Marvin S., Sameer Kuman, and Charu Chandra. Process Analysis and Improvement: Tools and Techniques. Boston, MA: McGraw-Hill, 2005.
Cita MLASeppanen, Marvin S., et al. Process Analysis and Improvement: Tools and Techniques. McGraw-Hill, 2005.
Warning: These citations may not always be 100% accurate.