Service management : operations, strategy, and information technology
I tiakina i:
| Kaituhi matua: | |
|---|---|
| Ētahi atu kaituhi: | |
| Hōputu: | Pukapuka |
| Reo: | Ingarihi |
| I whakaputaina: |
Boston, MA.
McGraw-Hill
2006
|
| Putanga: | 5ª edición |
| Ngā marau: | |
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