Cita APA (7th ed.)

Irland, N. B. (1987). Service and a smile. Pacific Press.

Cita Chicago (17th ed.)

Irland, Nancy Beck. Service and a Smile. Boise, ID: Pacific Press, 1987.

Cita MLA (9th ed.)

Irland, Nancy Beck. Service and a Smile. Pacific Press, 1987.