Pneuman, R. W. (1982). Managing conflict: A complete process-centered handbook. Prentice Hall.
Cita Chicago (17th ed.)Pneuman, Roy W. Managing Conflict: A Complete Process-centered Handbook. Prentice Hall, 1982.
Cita MLA (9th ed.)Pneuman, Roy W. Managing Conflict: A Complete Process-centered Handbook. Prentice Hall, 1982.
Atenció: Aquestes cites poden no estar 100% correctes.