Pneuman, R. W. (1982). Managing conflict: A complete process-centered handbook. Prentice Hall.
Tohutoru Kātū ChicagoPneuman, Roy W. Managing Conflict: A Complete Process-centered Handbook. Prentice Hall, 1982.
Tohutoro MLAPneuman, Roy W. Managing Conflict: A Complete Process-centered Handbook. Prentice Hall, 1982.
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