Mann, S., Gannon, T., & Mear, N. (2009). IT Service Management Foundation Practice Questions: For Foundation Exam Candidates. British Computer Society, The Turpin Distribution Services Limited [Distributor].
Citazione stile Chigago Style (17a edizione)Mann, Steve, Tony Gannon, e Nigel Mear. IT Service Management Foundation Practice Questions: For Foundation Exam Candidates. Swindon : Biggleswade: British Computer Society, The Turpin Distribution Services Limited [Distributor], 2009.
Citatione MLA (9a ed.)Mann, Steve, et al. IT Service Management Foundation Practice Questions: For Foundation Exam Candidates. British Computer Society, The Turpin Distribution Services Limited [Distributor], 2009.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.