Ould, M. A. (2005). Business Process Management: A Rigorous Approach. British Computer Society, The Turpin Distribution Services Limited [Distributor].
Chicago-Zitierstil (17. Ausg.)Ould, Martyn A. Business Process Management: A Rigorous Approach. Swindon : Biggleswade: British Computer Society, The Turpin Distribution Services Limited [Distributor], 2005.
MLA-Zitierstil (9. Ausg.)Ould, Martyn A. Business Process Management: A Rigorous Approach. British Computer Society, The Turpin Distribution Services Limited [Distributor], 2005.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.