Ould, M. A. (2005). Business Process Management: A Rigorous Approach. British Computer Society, The Turpin Distribution Services Limited [Distributor].
शिकागो शैली (17वां संस्करण) प्रशस्ति पत्रOuld, Martyn A. Business Process Management: A Rigorous Approach. Swindon : Biggleswade: British Computer Society, The Turpin Distribution Services Limited [Distributor], 2005.
एमएलए (9वां संस्करण) प्रशस्ति पत्रOuld, Martyn A. Business Process Management: A Rigorous Approach. British Computer Society, The Turpin Distribution Services Limited [Distributor], 2005.
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