Ould, M. A. (2005). Business Process Management: A Rigorous Approach. British Computer Society, The Turpin Distribution Services Limited [Distributor].
Chicago-referens (17:e uppl.)Ould, Martyn A. Business Process Management: A Rigorous Approach. Swindon : Biggleswade: British Computer Society, The Turpin Distribution Services Limited [Distributor], 2005.
MLA-referens (9:e uppl.)Ould, Martyn A. Business Process Management: A Rigorous Approach. British Computer Society, The Turpin Distribution Services Limited [Distributor], 2005.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.