Rowson, P. (2009). Successful Customer Service: Get Brilliant Results Fast. Crimson Publishing, Limited NBN International [Distributor].
Chicago Style (17th ed.) CitationRowson, Pauline. Successful Customer Service: Get Brilliant Results Fast. Richmond : Plymouth: Crimson Publishing, Limited NBN International [Distributor], 2009.
MLA (9th ed.) CitationRowson, Pauline. Successful Customer Service: Get Brilliant Results Fast. Crimson Publishing, Limited NBN International [Distributor], 2009.
Warning: These citations may not always be 100% accurate.