Cómo medir la satisfacción del cliente : Desarrollo y utilización de cuestionarios
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| Main Author: | |
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| Format: | Book |
| Language: | Spanish |
| Published: |
Gestión 2000.
c2000.
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| Subjects: | |
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| Physical Description: | 191 p. 22 cm. |
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| Bibliography: | Bibl. pp. 189-191; índice. |
| ISBN: | 8480880899 |