La disciplina del servicio : cómo desarrollar una nueva cultura orientada al cliente y enfocada en la persona /

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Bibliographic Details
Main Author:	Lescano Duncan, Lucio
Format:	eBook
Language:	Spanish
Published:	Bogotá : Ediciones de la U, 2014.
Series:	Marketing.
Subjects:	Customer services > Management. Supply and demand. Marketing. Consumidor. Servicio. Oferta y demanda. Libros electronicos.
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