Customer care excellence how to create an effective customer focus /

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Bibliografske podrobnosti
Glavni avtor:	Cook, Sarah, 1955-
Format:	Elektronski eKnjiga
Jezik:	angleščina
Izdano:	London ; Philadelphia : Kogan Page, 2011.
Izdaja:	6th ed.
Teme:	Customer relations. Customer services. Total quality management. Electronic books.
Online dostop:	Full text available from Career & Technical Education Database
Oznake:	Označite Brez oznak, prvi označite!

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